Infrastructure & Support

Matrix IP Camera Dealers

Infrastructure & Support

All products sold by us are serviced on our own.

Our Technical Support Executive are responsible for efficient provisioning, operation, installation/configuration and proper maintenance of systems hardware, software and other related infrastructure.

  • Standby equipment in case of any major failure.
  • Twelve hour response time after logging of complaint.
  • 100% spares inventory of all time.
  • You can log complaint via E-mail (after or during) office hours or even on holidays.
  • Value addition wherever possible from time to time.
  • All our engineers are equipped with necessary equipment & training needed for immediate action to resolve your complaint.